Saturday, October 9, 2010

Funny Conversations :)

Actual call centre conversations !!!!!

Customer: 'I've been ringing 0800 2100 for two days and can't get through to enquiries, can you help?'.
Operator: 'Where did you get that number from, sir?'.
Customer: 'It was on the door to the Travel Centre'.
Operator: 'Sir, they are our opening hours'.

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Directory Enquiries

Caller: 'I'd like the number of the Argoed Fish Bar in Cardiff please'.
Operator: 'I'm sorry, there's no listing. Is the spelling correct?'
Caller: 'Well, it used to be called the Bargoed Fish Bar but the 'B' fell off'.

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Tech Support: 'I need you to rightclick on the Open Desktop'.
Customer: 'OK'.
Tech Support: 'Did you get a popup menu?'.
Customer: 'No'.
Tech Support: 'OK. RightClick again. Do you see a popup menu?'
Customer: 'No'.
Tech Support: 'OK, sir. Can you tell me what you have done up until this point?'.
Customer: 'Sure. You told me to write 'click' and I wrote 'click''.

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Tech Support: 'OK. In the bottom left hand side of the screen, can you see the 'OK' button displayed?'
Customer: 'Wow. How can you see my screen from there?'

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Caller: 'Ideleted a file from my PC last week and I have just realised that Ineed it. If I turn my system clock back two weeks will I have my fileback again?'.

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